Analysis Results Page Restructure & Updates to Trends, History, Questionnaires, and Customer Home

Key screen and feature improvements for a more convenient analysis experience

This update improves the usability of key screens, from viewing analysis results to completing questionnaires and managing customer history.

The Trends & History, Questionnaire, and Customer Home have been updated to provide a more intuitive view of the customer analysis journey.

01. Analysis Results Page Restructure

View analysis results and customer changes more easily.

The analysis results page has been restructured, with a newly organized Trends section added to the Customer History page.

Analysis Results Page

The page has been redesigned from an analysis-result-focused layout to a structure that makes customer trends easier to understand.

What’s changed

• Added a Trends section to the Analysis Results page and reorganized the overall layout

• Clearly separated current analysis results from change information

• Moved the existing analysis results section below the Trends section to fit the new structure

→ About Trends


Trends are available only when at least two analysis results have been accumulated and improvements are identified.

If more than 6 months have passed since the last analysis, trends are recalculated. The Trends section will remain hidden until enough new analysis results have been accumulated.

Customer History Page

A new Trends section has also been added to the Customer History page, making it easier to understand changes over time.

What’s changed

• Added a Trends section to Customer History

• View customer changes based on accumulated analysis results

• View analysis history and trend information together in one place

02. Questionnaire Flow & Guidance Improvements

The questionnaire flow has been improved with additional scalp questions and clearer criteria and guidance for skin analysis.

Scalp Analysis

What’s changed

•  Added additional questionnaire steps to the existing flow

• Improved the questionnaire structure to provide a more detailed understanding of scalp conditions

Skin Analysis

The criteria for the existing Before/After Cleansing fields have been updated to better reflect the actual analysis fields.

• Before

  • Before Cleansing → After Cleansing

• After

  • Before Makeup → Before Skincare

The previous Before/After Cleansing fields were actually used to assess the customer’s makeup status. They have therefore been renamed to Before Makeup to make the criteria clearer.

The previous Before/After Care fields have also been changed to Before/After Skincare. After selecting Before Makeup, the skincare-related questionnaire will now follow.

This improved flow makes it easier to clearly communicate the customer’s preparation status and the criteria used before analysis.

03. Customer Home Improvements

Clearer information, less unnecessary space.

The Customer Home screen has been redesigned to prioritize the information customers need most.

What’s changed

• Reduced unnecessary spacing and empty areas

• Added a summary of the customer’s recent analysis information

• Improved information visibility by distinguishing analysis categories with different colors

• Updated analysis-related images for greater visual consistency

Update at a Glance

01. Analysis Results & Customer History

The Analysis Results page has been restructured, and a new Trends section has been added to Customer History.

Trends are displayed when at least two analysis results have been accumulated and improvements are identified. Trends are recalculated 6 months after the last analysis.

02. Questionnaire & Capture Guidance

Additional scalp questionnaire steps have been added, while the criteria and flow for skin analysis questionnaires have been updated.

After selecting Before Makeup, customers will proceed to the skincare-related questionnaire.

03. Customer Home

The Customer Home screen has been improved by reducing unnecessary space, adding a recent analysis summary, distinguishing analysis categories by color, and updating visual assets.

A Clearer, More Convenient Analysis Experience

This update improves the structure and UI of key screens to make it easier to understand analysis results and customer changes, while providing clearer guidance on analysis criteria and customer preparation throughout the questionnaire process.