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FAQs.

To measure scalp analysis, purchasing software is mandatory.
To access our software system, simply download our App. You can find it on Google Play Store or iOS Store by searching for "Becon Pro."To gain access to the App, you will need to obtain a B2B account from us. Once you purchase the device, we will send you guidelines for setting up the software and provide you with login credentials.
The scanner is equipped with a non-contact sensor and can measure temperature, moisture, and odor. In the case of odor, it measures VoC (volatile organic compounds) value and replaces the ppb value with an odor index.
When the scanner is placed in the dedicated cradle after use, a blue light comes on and the camera area is automatically sterilized and disinfected for 5 minutes.
The battery size is 2500mAh and can last for over 4 to 6 hours after being fully charged.
The device is primarily designed for hair care salons/spa and hospitals. It has the added ability to store data for multiple clients.
Our current data set comprises 400,000 users, with the majority of Asian descent, but including consumers of all races.
Yes, through the QR code scanning client’s is able to stored the data.

Moreover, there is two ways to save QR information.

(1) We send to SNS(what's app) instead of generating QR. But this also lasts 6 months

(2) Instead of sharing info, the users can download all their information on their B2C APP that we provide.

This feature is limited to some hospitals we work closely with.
To utilize the scanner, it's necessary to connect via Bluetooth and Wi-Fi using a Tablet PC or Mobile Phone.

If you don't have a tablet, you can download the "Becon Pro" app on your mobile device to operate the solution.

To access information on your PC, use the provided link. Please be aware that scanners are not compatible with PCs. However, all other functions can be accessed through the web link.

Login at https://b2b-web.withbecon.com/ with the same credentials used for the app.
The premium software package includes branch management features. Currently, leading salons or hospitals with multiple branches utilize this software to supervise their operations effectively. With one software accessible on multiple devices, you can efficiently oversee various local branches without any restrictions on the number of branches managed.
Software must be bought separately for each device. Yet, when it comes to branch management, all tasks can be managed efficiently using just one account.
Smartphones, tablets, and monitors are not for sale. You can use it by downloading the app from your existing smartphone or tablet.
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For Tablet PC models, we recommend choosing any Tablet released after 2022. Avoid unknown Chinese brands that may have their own Android system. Look for at least 4GB of RAM and a camera resolution higher than 8MP (13MP is ideal) for a good experience while using the camera.